Our Online Helpdesk provides frequently asked questions, software downloads and can be used to report issues or submit feature requests to our developers and engineers.
http://support.toolsonair.com/
TOA Software Support for Lite Editions
Lite Editions Support Services: the one-time Installation and Configuration Support (“Ready-to-Run”) is a key feature of the Just Live Lite NDI license and is provided free of charge to customers who purchase a Just Live Lite NDI license. The handling of any other technical support request outside the one-time “Ready-to-Run” service and related response times through our support ticket system may extend up to five (5) business days.